Definition of a Case Manager as per the STATUTORY ACCIDENT BENEFITS SCHEDULE (SABS)
"case manager" means a person who provides services related to the coordination of goods or services for which payment is provided by a medical, rehabilitation or attendant care benefit; (SABS as of 2007-06-14)
In practice a serious injury requires a large group of heath practitioners and that group needs a coordinator. Case managers are professionals who know enough about the client's needs to ask for assessments and treatment from other health professionals. In serious injury cases there are often several physicians, an occupational therapy, a physiotherapist, a rehabilitation therapist, a speech language pathologist, social worker and or psychologist or psychotherapist interventions needed. It is important that the best treatment team be created for each individual's needs with the correct assessments to allow the client to get the care they need. It takes a skilled professional to ensure communication and planning are properly coordinated.
You need a case manager who understands the STATUTORY ACCIDENT BENEFITS SCHEDULE and can apply those regulations to maximize the rehabilitation of your client. That understanding must include an understanding of the SABS and its related case law. From that understanding the case manager can assist the client in determining what benefits, rehabilitation or medical interventions and or other services and aids are appropriate and needed.
If you are informed you cannot access a Case Manager because you did not buy coverages for those services, contact us, we may be able to help.
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